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Master Plumbers on Staff


Years in Operation


Year we started Black Tie


Trucks on the road


We get quite a few questions, we’ve tried to answer several of the most frequently asked ones here. Can’t find your answer? Feel free to give us a call or contact us here.

  • My toilet is draining slowly, is that something you can fix?

    Yes! We can give you several different options to fix whatever issue you may have with your toilet.

  • Can you repair a water heater?

    Of course! Water heaters can be repaired or replaced depending on age and condition.

  • My toilet flushes by itself, what is going on?

    When a toilet “ghost flushes” it normally means the parts inside the toilet need to be replaced. Just give us a call and we can help with that!

  • Are you hearing running water, but not seeing any?

    You could have a water line leaking in the yard, slab leak, or faucet issue. An indication of a slab leak is a hot spot on the floor, water around the foundation of the home, meter spinning, or high water bills.

  • No hot water?

    This normally means your water heater is leaking or needs a repair. Sometimes it can be as simple as the pilot light went out all the way to full replacement.

  • More than one drain is clogged in my house, do I have a bigger problem?

    When more than one toilet or drain is backed up it could mean your main sewer line is stopped up. This can happen when solids go down the drains, or a foreign object or debris enter the line. There could also be root intrusions or a break in the sewer lines.

  • Want a competitive estimate?

    Send us your estimate from the competitor without pricing and we will competitively bid against the scope of work free of charge.

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